Terms and Conditions
Welcome to Nuts and Millets. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
These Terms and Conditions govern your use of our website and services. By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
2. Products and Services
We specialize in healthy food products including millets, nuts, laddus, flours, and organic food items. All products are prepared with care to maintain quality and freshness. However, slight variations in color, texture, or appearance may occur as they are natural products.
3. Pricing and Payments
All prices listed on the website are in INR (₹) and are subject to change without prior notice. We accept secure payment methods including UPI, debit/credit cards, and other available payment gateways.
4. Order Acceptance
Once an order is placed, you will receive a confirmation. We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
5. Shipping and Delivery
We aim to process and ship orders within the specified timeframe. Delivery timelines may vary depending on location. Delays caused by external factors such as courier issues or natural conditions are not under our control.
6. Returns and Refunds
Due to the perishable nature of food products, returns are generally not accepted. However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof (images/videos), and we will assist you accordingly.
7. Product Usage and Storage
All products should be stored as per instructions mentioned on the packaging. We are not responsible for spoilage due to improper storage or handling after delivery.
8. Intellectual Property
All content on this website including images, text, logos, and designs are the property of Nuts and Millets and should not be used without permission.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Privacy Policy
Your personal information is handled securely and will not be shared with third parties except as required for order processing and delivery.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us through our website or customer support channels.