Shipping Policy
At Nuts and Millets, we are committed to delivering fresh, healthy, and high-quality products to your doorstep in a timely manner.
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Delivery timelines may vary based on your location:
- Local deliveries: 1–3 business days
- Within state: 2–5 business days
- Pan India: 3–7 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays or weather conditions.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout based on your location and order value. We may offer free shipping on select orders or promotions.
4. Packaging
We take utmost care in packaging our products to ensure freshness, hygiene, and safety during transit. All items are securely packed to prevent damage.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email to monitor your delivery status in real time.
6. Delivery Issues
If you experience any delay or issue with your delivery, please contact our support team. We will coordinate with the courier partner to resolve the issue at the earliest.
7. Incorrect Address / Failed Delivery
Customers are responsible for providing accurate delivery details. If an order fails due to incorrect address or unavailability, re-delivery charges may apply.
8. Damaged or Missing Items
If you receive a damaged or incomplete order, please notify us within 24 hours of delivery with photos/videos as proof. We will review and take appropriate action.
9. Service Availability
We currently ship across most locations in India. However, certain remote areas may have limited delivery options.
10. Contact Us
For any shipping-related queries or assistance, please reach out to our customer support team through the website.
Note: We strive to deliver your order as quickly as possible while maintaining product quality and freshness.